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Event-day support you can count on.

Tell us your event date and we’ll tell you exactly who is watching the room that night.

SEND US A NOTE

A real person in Ottawa reads every one of these, usually within a few hours during business days.

EVENT-DAY SLA

Ottawa-based support

Same time zone as your gala, same country as your receipts. No offshore ticket queue.

Dedicated event-day monitoring

We watch your event live from doors open to settlement, with a named contact on text.

Real human assistance

Chat and phone answered by people who have run auctions, not a bot reading a help centre.

First reply, business hours < 2 hrs
Event night response < 5 min
Onboarding call Free